Presale TOS

Thank you for your interest in our pickleball paddles. Before making a purchase during our presale period, please review the following terms and conditions:

1. Presale Period:

Our presale period is a limited-time offer where you can pre-order our pickleball paddles before they are officially released. During this period, you will have the opportunity to secure your paddle before it becomes available to the general public.

2. Product Availability:

While we strive to ensure that all presale orders are fulfilled, please note that product availability is subject to change. In the event that we are unable to fulfill your order, we will notify you as soon as possible and provide a full refund.

3. Payment:

Payment for presale orders is required at the time of purchase. We accept all major credit cards and PayPal as forms of payment. Your payment will be processed immediately upon placing your order.

4. Shipping:

Presale orders will be shipped on a first-come, first-served basis once the paddles are officially released. Please refer to our Shipping Policy for more information on processing times and delivery estimates.

5. Changes and Cancellations:

If you need to make any changes to your presale order or cancel it entirely, please contact our customer service team at pickleplaceco@gmail.com as soon as possible. We will do our best to accommodate your request, but please note that changes or cancellations may not be possible once the order has been processed for shipping.

6. Returns and Refunds:

Our standard Return Policy applies to presale orders. If you are not satisfied with your paddle upon receiving it, you may initiate a return within 30 days of the delivery date. Please note that the paddle must be unused and in its original packaging to be eligible for a refund.

7. Communication:

We will keep you informed about the progress of your presale order via email. You will receive updates regarding the estimated shipping date and any other relevant information. If you have any questions or concerns, please don't hesitate to reach out to our customer service team.

By placing a presale order with us, you acknowledge and agree to these terms and conditions. We appreciate your support and look forward to providing you with a high-quality pickleball paddle that enhances your game on the court.